Privacy Policy | JM PAT Testing

Please read carefully.

This jmpattesting.co.uk privacy policy ("Privacy Policy") describes how we (Mr James Murphy and assistants - "James Murphy","we" or "us") collect and use information pertaining to each of our visitors and clients ("you") in connection with their bookings and orders and use of JM PAT Testing’s website (including and any of its subdomains, the "website").

The purpose of this privacy policy is to provide you with a clear explanation of when, why and how we collect and use your personal information. Please read this policy and make sure you fully understand our practices in relation to your personal information before you access or use any of our services. If you read and fully understand this privacy policy, and remain opposed to our practices, you must immediately leave this website and avoid or discontinue all use of any of our services.

Definitions and interpretation

In this privacy policy the following definitions are used.

Data

Collectively all information that you submit to James Murphy via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws.

Data Protection Laws

Any applicable law relating to the processing of personal Data including but not limited to the GDPR and any national implementing and supplementary laws, regulations and secondary legislation.

GDPR

The UK General Data Protection Regulation.

James Murphy, “We” or “Us”

James Murphy of 22 Thornley Close, Radford Semele, Leamington Spa, Warwickshire, CV31 1UL

User or You

Any third party that accesses the Website and is not either (i) employed by James Murphy and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to James Murphy and accessing the Website in connection with the provision of such services.

Website

The website that you are currently using, jmpattesting.co.uk and any sub-domains of this site unless expressly excluded by their own terms and conditions.

What information is being collected?

Individually identifiable information pertaining to a client. The personal information collected by us mainly consists of contact details (e.g. email address or phone number) and billing details (name, home/business address and transaction details). We collect the information we need in order to provide you with an excellent service. We also collect Data automatically when you visit our website such as IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

How is it collected and who by?

We collect information which you provide us voluntarily. For example, we collect the personal information you provide us when you use our service; when you complete and sign a contract, when you contact us directly by any communication channel (online, email, etc.) this personal information is only collected by Mr James Murphy.

We also collect information automatically via our website jmpattestting.co.uk.

What information is collected automatically?

To the extent that you access the Website, we will collect your Data automatically, for example:

We automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

Why do we collect such information and how do we use it?

We collect and use such personal information for the following purposes:

To communicate with you by email, phone or social media regarding you’re booking or enquiry.
To provide the service you have purchased at your home/business address.
To generate all documentation required to complete the service purchased.

We will use your Data to deliver direct marketing to you via e-mail, we will need your consent, whether via opt-in or soft opt-in:

Soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular service and we are marketing similar services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.
For other types of e-marketing, we are required to obtain your explicit consent, that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we will provide.
If you are not satisfied about our approach t marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent see the section headed “Your Rights” below.

Where do we store your information?

Individually identifiable information that you provide online via our website will be stored and protected by wix.com. Any personal information provided directly to us will be protected and secured, in accordance with industry standards, with Mr James Murphy.

Who do we share your information with?

Our employees, agents and or professional advisors – to obtain advice from professional advisers.
Relevant authorities – to facilitate the detection of crime or the collection of taxes or duties.

In each case, in accordance with this privacy policy.

JM PAT Testing value your privacy as if it were our own and do not share any of your personal information with third parties or allow them access to it.

How long will your personal information be stored with us?

We only store personal information for the time duration needed to assist you as a client.
We will hold your data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
Even if we delete your data it may persist on backup or archival media for legal, tax or regulatory purposes.

What rights do I have?

You have the following rights in relation to your Data:

Right to access – the right to request copies of the information we hold about you at any time, or that we modify, update, or delete such information. If we provide you with access to the information, we hold about you we will not charge you for this, unless your request is manifestly unfounded or excessive. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
Right to erase – the right to request that we delete or remove your Data from out systems.
Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can us it.
Right to data portability – the right to request that we move, copy or transfer your Data.
Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.

To make enquiries to exercise any of your rights set out above or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: jmpattesting@hotmail.co.uk.

If you are not satisfied with the way a complaint you make in relation to your Data is handles by us, you may be able to refer your complaint to the relevant data protection authority. For the UK this is the information Commissioner’s Office (ICO). The ICO’S contact details can be found on their website at https://ico.org.uk/.

It is important that the Data we hold about you in accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Links to other websites

This website may from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or state of other websites prior to using them.

Changes to this privacy policy

James Murphy reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately post on the website and you are deemed to have accepted the terms or the privacy on your first use of the website following the alterations.

If you have any questions or concerns regarding this policy, please contact James Murphy at

info@jmpattesting.com .